Our SLAs

We take your hosting seriously. That's why our SLA’s below are in writing, in plain English and easy to find. Just like every statement we make and price we publish on our website. We believe in total transparency.

  • 99.999% proven uptime Network Guarantee
  • 4 hour Hardware Replacement 24x7
  • Guaranteed Rebuild Support if required
  • No-charge unlimited engineer-supported hard reboots

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